Civil Service Management Main Exam Paper Two Syllabus
PAPER-II
SECTION-A
1. Quantitative Techniques in Decision Making: Descriptive statistics-tabular, graphical and numerical methods, introduction to probability, discrete and continuous probability distributions ,inferential statistics-sampling distributions ,central limit theorem, hypothesis testing for differences between means and proportions, inference about population variances, Chi-square and ANOVA, simple correlation and regression, time series and forecasting ,decision theory, index numbers; Linear programming-problem formulation, simplex method and graphical solution, sensitivity analysis
2. Production and Operation Management: Fundamentals of operations management; Organizing for production;Aggregae production planning, capacity planning, plant design: Process planning plant size and scale of operations, Management of facilities; Line balancing; Equipment replacement and maintenance; Production control; Supply chain management-vendor evaluation and audit .Quality management; Statistical process control ,six sigma; Flexibility and agility in manufacturing systems; World class manufacturing; Project management concepts R & D management, Management of service operations; Role and importance of materials management, value analysis ,make or buy decision; Inventory control ,MRP;Waste management.
3 Management Information System: Conceptual foundations of information systems; Information theory; Information resource management; Types of information systems; Systems developments .Overview of systems and design; System development management life-cycle, Designing for online and distributed environments; Implementation and control of project; Trends in information technology; Managing data resources-Organizing data;DSS and RDBMS;Enterprise Resource planning (ERP),Expert systems-Business architecture,e-Governance;Information systems planning, Flexibility in information systems; User involvement; Evaluation of information systems
4 Government Business Interface: State participation in business, Interaction between Government Business and different Chambers of Commerce and Industry in India; Government’s policy with regard to Small Scale Industries; Government clearances for establishing a new enterprise; Public Distribution System; Government control over price and distribution; Consumer Protection Act (CPA) and The Role of voluntary organizations in protecting consumer’rights;New Industrial Policy of the Government: liberalization ,deregulation and privatization; Indian planning system ; Government policy concerning development of Backward areas/regions; The Responsibilities of the business as well as the Government to protect the environment ;Corporate Governance; Cyber Laws
5Strategic Management: Business policy as a field of study; Nature and scope of strategic management ,Strategic intent, vision ,objectives and policies; Process of strategic planning and implementation; Environmental analysis and internal analysis; SWOT analysis; Tools and techniques for strategic analysis-Impact matrix: the experience curve.BCG matrix, GEC mode ,Industry analysis, Concept of value chain; Strategic profile of a firm; Framework for analyzing competition; Competitive advantage of a firm; Generic competitive strategies; Growth strategies-expansion. Integration and diversification; Concept of core competence, Strategic flexibility; Reinventing strategy; Strategy and structure; Chief Executive and Board; Turnaround management; Management of strategic change; Strategic alliances, Mergers and Acquisitions; Strategy ad corporate evolution in the Indian context
6 International Business :International Business Environment: Changing composition of trade in goods and services; India’s Foreign Trade: Policy and trends; Financing of International trade; Regional Economic Cooperation;FTAs; Internationalization of service firms; International production; Operation Management in International combines; International Taxation; Global competitiveness and technological developments; Global e-Business ;Designing global organizational structure and control; Multicultural management; Global business strategy; Global marketing strategies; Export Management; Export-Import procedures; Joint Ventures;Foregin Investment: Foreign direct investment and Foreign portfolio investment; Cross-border Mergers and Acquisitions; Foreign Exchange Risk Exposure Management; World Financial Markets and International Banking ;External Debt Management; Country Risk Analysis
PAPER-II
SECTION-A
1. Quantitative Techniques in Decision Making: Descriptive statistics-tabular, graphical and numerical methods, introduction to probability, discrete and continuous probability distributions ,inferential statistics-sampling distributions ,central limit theorem, hypothesis testing for differences between means and proportions, inference about population variances, Chi-square and ANOVA, simple correlation and regression, time series and forecasting ,decision theory, index numbers; Linear programming-problem formulation, simplex method and graphical solution, sensitivity analysis
2. Production and Operation Management: Fundamentals of operations management; Organizing for production;Aggregae production planning, capacity planning, plant design: Process planning plant size and scale of operations, Management of facilities; Line balancing; Equipment replacement and maintenance; Production control; Supply chain management-vendor evaluation and audit .Quality management; Statistical process control ,six sigma; Flexibility and agility in manufacturing systems; World class manufacturing; Project management concepts R & D management, Management of service operations; Role and importance of materials management, value analysis ,make or buy decision; Inventory control ,MRP;Waste management.
3 Management Information System: Conceptual foundations of information systems; Information theory; Information resource management; Types of information systems; Systems developments .Overview of systems and design; System development management life-cycle, Designing for online and distributed environments; Implementation and control of project; Trends in information technology; Managing data resources-Organizing data;DSS and RDBMS;Enterprise Resource planning (ERP),Expert systems-Business architecture,e-Governance;Information systems planning, Flexibility in information systems; User involvement; Evaluation of information systems
4 Government Business Interface: State participation in business, Interaction between Government Business and different Chambers of Commerce and Industry in India; Government’s policy with regard to Small Scale Industries; Government clearances for establishing a new enterprise; Public Distribution System; Government control over price and distribution; Consumer Protection Act (CPA) and The Role of voluntary organizations in protecting consumer’rights;New Industrial Policy of the Government: liberalization ,deregulation and privatization; Indian planning system ; Government policy concerning development of Backward areas/regions; The Responsibilities of the business as well as the Government to protect the environment ;Corporate Governance; Cyber Laws
5Strategic Management: Business policy as a field of study; Nature and scope of strategic management ,Strategic intent, vision ,objectives and policies; Process of strategic planning and implementation; Environmental analysis and internal analysis; SWOT analysis; Tools and techniques for strategic analysis-Impact matrix: the experience curve.BCG matrix, GEC mode ,Industry analysis, Concept of value chain; Strategic profile of a firm; Framework for analyzing competition; Competitive advantage of a firm; Generic competitive strategies; Growth strategies-expansion. Integration and diversification; Concept of core competence, Strategic flexibility; Reinventing strategy; Strategy and structure; Chief Executive and Board; Turnaround management; Management of strategic change; Strategic alliances, Mergers and Acquisitions; Strategy ad corporate evolution in the Indian context
6 International Business :International Business Environment: Changing composition of trade in goods and services; India’s Foreign Trade: Policy and trends; Financing of International trade; Regional Economic Cooperation;FTAs; Internationalization of service firms; International production; Operation Management in International combines; International Taxation; Global competitiveness and technological developments; Global e-Business ;Designing global organizational structure and control; Multicultural management; Global business strategy; Global marketing strategies; Export Management; Export-Import procedures; Joint Ventures;Foregin Investment: Foreign direct investment and Foreign portfolio investment; Cross-border Mergers and Acquisitions; Foreign Exchange Risk Exposure Management; World Financial Markets and International Banking ;External Debt Management; Country Risk Analysis
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