Civil Service Commerce Main Exam Paper Two Syllabus
PAPER-II
Organization Theory and Behaviour,Human Resource Management and Industrial Relations
Part-I: Organization Theory and Behaviour
Nature and concept of Organisation;External Environment of Organizations-Technological ,Social ,Political, Economical and Legal; Organizational Goals-Primary and secondary goals, Single and Multiple Goals; Management by Objectives.
Evolution of Organization Theory: Classical, Neo-classical and Systems Approach
Modern Concept of Organization Theory: Organisational design, Organisational Structure and Organizational Culture
Organizational Design-Basic Challenges; Differentiation and Integration Process; Centralization and Decentralization Process; Standardization/Formalization and Mutual Adjustment.Coordinatmg Formal and Informal Organizations. Mechanistic and Organic Structures
Designing Organizational structures-Authority and Control; Line and Staff Fubnctions, Specialization and Coordination. Types of Organization Structure-Fubnctional.Matrix Structure, Project Structure Nature and Basis of power, Sources of power, Power Structure and politics, Impact of Information Technology on Organizational Design and Structure
managing Organizational Culture
Meaning and Concept; Individual in organizations:Personality,Theories and Determinants; Perception –Meaning and Process.
Motivation: Concepts, Theories and Applications .Leadership-Theories and Styles. Quality of Work Life (QWL): Meaning and its impact on performance, Ways of its Enhancement. Quality Circles (QC) Meaning and their Importance. Management of Conflicts on Organizations. Transactional Analysis Organizational Effectiveness, Management of change.
Part –II:Human Resources Management and Industrial Relations
Human Resources Management (HRM) :Meaning ,Nature and Scope of HRM,Human Resource Planning, Job Analysis, Job Description, Job Specification, Recruitment Process, Selection Process, Orientation and Placement, Training and Development Process, Performance Appraisal and 360°Feed Back ,Salary ad Wage Administration ,Job Evaluation, Employee Welfare,Promotions,Transfers and Separations
Part-III:Industrial Relations(IR)
Meaning ,nature ,Importance and Scope of IR Reformation of Trade Unions, Trade Union Legislation Trade Union Movement in India, Recognition of Trade Unions, Problems of Trade Unions in India Impact of Liberalization on Trade Union Movement
Nature of Industrial Disputes: Strikes and Lockouts, Causes of Disputes, Prevention and Settlement of disputes.
Adjudication and Collective Bargaining
Industrial Relations in Public Enterprises, Absenteeism and Labor Turnover in Indian Industries and their Causes and Remedies
ILO and its Functions.
PAPER-II
Organization Theory and Behaviour,Human Resource Management and Industrial Relations
Part-I: Organization Theory and Behaviour
Nature and concept of Organisation;External Environment of Organizations-Technological ,Social ,Political, Economical and Legal; Organizational Goals-Primary and secondary goals, Single and Multiple Goals; Management by Objectives.
Evolution of Organization Theory: Classical, Neo-classical and Systems Approach
Modern Concept of Organization Theory: Organisational design, Organisational Structure and Organizational Culture
Organizational Design-Basic Challenges; Differentiation and Integration Process; Centralization and Decentralization Process; Standardization/Formalization and Mutual Adjustment.Coordinatmg Formal and Informal Organizations. Mechanistic and Organic Structures
Designing Organizational structures-Authority and Control; Line and Staff Fubnctions, Specialization and Coordination. Types of Organization Structure-Fubnctional.Matrix Structure, Project Structure Nature and Basis of power, Sources of power, Power Structure and politics, Impact of Information Technology on Organizational Design and Structure
managing Organizational Culture
Meaning and Concept; Individual in organizations:Personality,Theories and Determinants; Perception –Meaning and Process.
Motivation: Concepts, Theories and Applications .Leadership-Theories and Styles. Quality of Work Life (QWL): Meaning and its impact on performance, Ways of its Enhancement. Quality Circles (QC) Meaning and their Importance. Management of Conflicts on Organizations. Transactional Analysis Organizational Effectiveness, Management of change.
Part –II:Human Resources Management and Industrial Relations
Human Resources Management (HRM) :Meaning ,Nature and Scope of HRM,Human Resource Planning, Job Analysis, Job Description, Job Specification, Recruitment Process, Selection Process, Orientation and Placement, Training and Development Process, Performance Appraisal and 360°Feed Back ,Salary ad Wage Administration ,Job Evaluation, Employee Welfare,Promotions,Transfers and Separations
Part-III:Industrial Relations(IR)
Meaning ,nature ,Importance and Scope of IR Reformation of Trade Unions, Trade Union Legislation Trade Union Movement in India, Recognition of Trade Unions, Problems of Trade Unions in India Impact of Liberalization on Trade Union Movement
Nature of Industrial Disputes: Strikes and Lockouts, Causes of Disputes, Prevention and Settlement of disputes.
Adjudication and Collective Bargaining
Industrial Relations in Public Enterprises, Absenteeism and Labor Turnover in Indian Industries and their Causes and Remedies
ILO and its Functions.
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