Civil Service Management Main Exam Paper One Syllabus
PAPER-I
The candidate should make a study of the concept and development of management as science and art drawing upon the contribution of leading thinkers of management and apply the concept to the real life of government and business decision making keeping in view the changes in the strategic and operative environment
Section –A
1. Managerial Function and Process: Concept and Foundations of management, Evolution of Management Thoughts; Managerial Functions-Planning ,Organizing, Controlling; Decision making; Role of Manager, Managerial skills; Entrepreneurship; Management of innovation; Managing in a global environment, Flexible Systems Management; Social responsibility and managerial ethics; Process and customer orientation; managerial processes on direct and indirect value chain.
2. Organizational Behaviour and Design: Conceptual model of organization behavior; The individual processes-personality,calues and attitude,perception,motivation,learning and reinforcement, work stress and stress management; The dynamics of organization behavior-power and politics conflict and negotiation, leadership process and styles, communication; The Organizational Processes –decision making, job design;Classical,Neo-classical and Contingency approaches to organizational design; Organizational theory and design –organizational culture, managing cultural diversity learning organization; organizational change and development culture, managing culture diversity learning organization; organizational change and development; Knowledge Based Enterprise-systems and processes; networked and virtual organizations.
3 Human Resource Mangement:HR challenges;HRM functions; The challenges of HRM; Strategic Management of human resources; Human resource planning; Job analysis; Job evaluation; Recruitment and selection; Training and development; Promotion and transfer; Performance management of organizational climate and industrial relations; Human resource accounting and audit; Human resource information system; International human resource management
Section-B
4. Accounting for Managers: Financial accounting-concept ,importance and scope, generally accepted accounting principles, preparation of financial statements with special reference to analysis of a balance sheet and measurement of business income, inventory valuation and depreciation, financial statement analysis, fund flow analysis ,the statement of cash flows ;Management accounting concept ,need, importance and scope; Cost accounting-records and processes, cost ledger and control accounts, reconciliation and integration between financial and cost accounts; Overhead cost and control, Job and process costing, Budget and budgetary control, Performance budgeting Zero-base budgeting ,relevant costing for decision-making ,standard costing and variance analysis, marginal costing and absorption costing
5 Financial Managemnet:Goals of Finance Function; Concepts of value and return; Valuation bonds and shares; Management of working capital: Estimation and financing; Management of cash receivables ,inventory and current liabilities; Cost of capital; Capital budgeting; Financial and operating leverage; Design of capital structure: theories and practices; Shareholder value creation dividend policy, corporate financial policy and strategy ,management of corporate distress and restricting strategy; Capital and money markets: institutions and instruments; Leasing ,hire purchase and venture capital; Regulation of capital market; Risk and return: portfolio theory; CAPM;APT ;Financial derivatives:option,futures ,swap; Recent reforms in financial sector
6 Marketing Management: Concept ,evolution and scope ;Marketing strategy formulation components of marketing plan; Segmenting and targeting the market; Positioning and different the market offering; Analyzing competition; Analyzing consumer markets; Industrial buyer behavior Market research; Product strategy; Pricing strategies; Designing and managing Marketing channels Integrated marketing communications; Building customer satisfaction,Valule and retention; Service and non-profit marketing; Ethics in marketing; Consumer protection; Internet marketing; Retail management; Customer relationship management; Concept of holistic marketing
PAPER-I
The candidate should make a study of the concept and development of management as science and art drawing upon the contribution of leading thinkers of management and apply the concept to the real life of government and business decision making keeping in view the changes in the strategic and operative environment
Section –A
1. Managerial Function and Process: Concept and Foundations of management, Evolution of Management Thoughts; Managerial Functions-Planning ,Organizing, Controlling; Decision making; Role of Manager, Managerial skills; Entrepreneurship; Management of innovation; Managing in a global environment, Flexible Systems Management; Social responsibility and managerial ethics; Process and customer orientation; managerial processes on direct and indirect value chain.
2. Organizational Behaviour and Design: Conceptual model of organization behavior; The individual processes-personality,calues and attitude,perception,motivation,learning and reinforcement, work stress and stress management; The dynamics of organization behavior-power and politics conflict and negotiation, leadership process and styles, communication; The Organizational Processes –decision making, job design;Classical,Neo-classical and Contingency approaches to organizational design; Organizational theory and design –organizational culture, managing cultural diversity learning organization; organizational change and development culture, managing culture diversity learning organization; organizational change and development; Knowledge Based Enterprise-systems and processes; networked and virtual organizations.
3 Human Resource Mangement:HR challenges;HRM functions; The challenges of HRM; Strategic Management of human resources; Human resource planning; Job analysis; Job evaluation; Recruitment and selection; Training and development; Promotion and transfer; Performance management of organizational climate and industrial relations; Human resource accounting and audit; Human resource information system; International human resource management
Section-B
4. Accounting for Managers: Financial accounting-concept ,importance and scope, generally accepted accounting principles, preparation of financial statements with special reference to analysis of a balance sheet and measurement of business income, inventory valuation and depreciation, financial statement analysis, fund flow analysis ,the statement of cash flows ;Management accounting concept ,need, importance and scope; Cost accounting-records and processes, cost ledger and control accounts, reconciliation and integration between financial and cost accounts; Overhead cost and control, Job and process costing, Budget and budgetary control, Performance budgeting Zero-base budgeting ,relevant costing for decision-making ,standard costing and variance analysis, marginal costing and absorption costing
5 Financial Managemnet:Goals of Finance Function; Concepts of value and return; Valuation bonds and shares; Management of working capital: Estimation and financing; Management of cash receivables ,inventory and current liabilities; Cost of capital; Capital budgeting; Financial and operating leverage; Design of capital structure: theories and practices; Shareholder value creation dividend policy, corporate financial policy and strategy ,management of corporate distress and restricting strategy; Capital and money markets: institutions and instruments; Leasing ,hire purchase and venture capital; Regulation of capital market; Risk and return: portfolio theory; CAPM;APT ;Financial derivatives:option,futures ,swap; Recent reforms in financial sector
6 Marketing Management: Concept ,evolution and scope ;Marketing strategy formulation components of marketing plan; Segmenting and targeting the market; Positioning and different the market offering; Analyzing competition; Analyzing consumer markets; Industrial buyer behavior Market research; Product strategy; Pricing strategies; Designing and managing Marketing channels Integrated marketing communications; Building customer satisfaction,Valule and retention; Service and non-profit marketing; Ethics in marketing; Consumer protection; Internet marketing; Retail management; Customer relationship management; Concept of holistic marketing
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